Elite Woodworking Machinery Named Finalist in the 2025 Customer Experience Awards

We’re delighted to share that Elite Woodworking Machinery has been shortlisted as a finalist in the 2025 Customer Experience Awards, under the category Best B2B Customer Experience.

This recognition is a proud moment for our team, as it reflects something at the very heart of our business: delivering an outstanding experience for every client we work with.

Why This Nomination Matters

At Elite, we believe customer experience goes far beyond supplying machines. For us, it’s about building lasting partnerships, providing expert advice, and standing by our clients long after installation. From first consultation to ongoing maintenance, our focus is on making sure every interaction is seamless, supportive, and genuinely valuable.

Being recognised among other leading businesses for Best B2B Customer Experience affirms that our commitment is making a real difference. It shows that the effort we put into understanding our clients’ needs, offering tailored solutions, and delivering industry-leading aftercare is being noticed at a national level.

Our Approach to Client Care

• Listening first: We take time to understand the unique challenges of every school, workshop, and business we partner with.
• Expert support: Our highly trained engineers and team provide solutions that are practical, safe, and future-focused.
• Long-term reliability: Aftercare is never an afterthought – it’s a cornerstone of what we do.

This approach is what sets us apart and, we believe, what has earned us a place as a finalist in this prestigious category.

Looking Ahead

The Customer Experience Awards ceremony will take place on Friday, 24th October 2025, at the Royal Marine Hotel, Dún Laoghaire.

While we’re honoured to be finalists, our biggest achievement will always be the trust and loyalty of our clients.

We’re proud of the recognition but even prouder of the partnerships we’ve built, and the difference our work makes every day in schools and businesses across Ireland.